Gaming is for fun — not stress relief. mospely believes every player deserves an experience that is safe, balanced, and genuinely enjoyable.
Every player's safety is our top priority at mospely
You can set your own daily, weekly, or monthly deposit limits. Once set, limits can be lowered immediately, but increasing them requires a 24-hour waiting period.
Feeling like you need to step away? On Mospely, you can set your own break for anywhere between 24 hours and 6 weeks. During that time, logging in or placing bets won't be possible.
If you need an extended break, use the self-exclusion feature to deactivate your account for anywhere from 6 months to permanently. Reversing this decision has been made deliberately difficult.
Set a time limit for each gaming session. When the time is up, a reminder will appear on screen and you will also have the option to auto log out.
You can view your full betting and deposit history at any time. This tool is highly effective for understanding your spending patterns.
If you have any questions about responsible gaming or need assistance, the mospely support team is available 24/7, every day of the week.
Responsible play means treating gaming as a form of entertainment — not a source of income or a way to solve problems. When you play Live Casino, slots, or any other game on mospely, the goal should always be to have fun. Responsible play ensures that gaming never comes at the expense of other areas of your life — your family, your work, or your financial stability.
Many players in Bangladesh are new to online gaming. That's why Mospely has developed a dedicated responsible gaming policy to keep you safe and help you maintain gaming as a healthy habit. We believe a happy, safe player is Mospely's greatest achievement.
Keep in mind: Gaming is always meant to be entertainment. Placing bigger bets to win back lost money is a dangerous mindset — it can be the start of a serious problem.
Responsible play at mospely comes down to a few simple but important principles. Following them will help keep your gaming enjoyable and well within your control.
Mospely believes protection tools should be easy to access. Below is a detailed breakdown of every tool available on our platform, ready for you to use at any time.
Control your daily/weekly/monthly deposit amounts. Lowering a limit takes effect immediately; raising one requires a cooling-off period.
Set a cap on how much you are willing to lose within a given period. Once that limit is reached, gaming will stop automatically.
Set a maximum amount per bet. It's a straightforward way to protect yourself from high-risk wagers.
A message will appear on screen at set intervals reminding you how long you have been playing and how much you have spent.
If you feel you need a complete break from gaming, use mospely's self-exclusion feature. This process has been deliberately designed to prevent easy reversal.
Log in and open Account Settings or the Profile menu. Look for the "Responsible Gaming" tab.
Choose the Self-Exclusion option. Select your preferred period — 6 months, 1 year, 5 years, or permanent.
You will receive a confirmation email. Once verified, the self-exclusion will take effect and your account will be deactivated immediately.
If you can't do it on your own, reach out to our support team directly. They'll handle the process for you, no questions asked.
Important: Do not attempt to open a new account during your self-exclusion period. Mospely verifies your identity in its system and will reject any such request.
Mospely strictly prohibits anyone under the age of 18 from accessing its platform. A rigorous KYC process is in place to verify age at the time of registration.
If you are a parent or guardian and suspect your child is using mospely or a similar platform, there are several technical safeguards you can put in place.
If you suspect a child or minor is using mospely, notify our support team immediately. We will take action without delay.
If you answer "yes" to any of the questions below, consider reaching out for help.
Do you place more bets trying to win back what you've lost?
Do you hide the extent of your gaming from family or friends?
Do you feel restless or irritable when you're not gaming?
Have you ever gambled with household or emergency funds?
Do you feel like you can't stop, even when you want to?
If 1 or more answers are "Yes" — Please contact Mospely support or use the break tools available to you.