Privacy & Security

Mospely Privacy Policy

Your personal data matters deeply to us. This page explains in detail how Mospely collects, stores, and protects your information.

Last Updated: January 2026
How we protect your How We Protect Your Privacy

Our core commitments to protecting your data at Mospely.

🔐

SSL Encryption

All data transmitted on Mospely is secured with 256-bit SSL encryption. Your password and payment details are never stored or visible in plain text.

🚫

No Sale of Data

Mospely never sells your personal data to third parties. Your information is used solely to provide our services.

🗂️

Controlled Access

Only authorized Mospely staff can access your data, and only when necessary. All access is logged.

✏️

Right to Correct Your Data

You can update or correct your account information at any time. The ability to fix inaccurate data quickly is available to all users.

🍪

Cookie Transparency

Mospely uses cookies to improve your experience. We are transparent about which cookies are in use, and you can manage your preferences at any time.

🛡️

GDPR Compliant

Mospely adheres to international data protection standards. All fundamental privacy rights are upheld, including your right to request deletion of your data.

Welcome to the Mospely Privacy Policy. This policy explains what data we collect when you use the Mospely platform, why we collect it, and how it is used and protected. As a trusted online gaming platform, Mospely places the highest importance on your privacy.

Every time you register, log in, play games, or contact our customer service on Mospely, data is generated. You have the right to know how that data is managed. We believe transparency is the foundation of trust.

Please Note: This Privacy Policy forms part of Mospely's terms and conditions. Continued use of the platform constitutes acceptance of this policy.

1

What Data We Collect

Mospely collects different types of data in different situations. Below is a detailed breakdown of what data is collected and under what circumstances.

Data Type When It Is Collected Example
Identity Information At Registration Name, date of birth, national ID number
Contact Information When creating an account Email, phone number, address
Financial Information Deposit / Withdrawal Time Payment methods, transaction history
Technical Information While Using the Platform IP address, device information, browser
Gaming Activity During Gameplay Bet history, session duration, wins and losses

Mospely only collects information that is necessary. No unnecessary or excessive data is requested. It is your responsibility to ensure the information you provide during registration is accurate and up to date.

2

How Your Data Is Used

Mospely uses your data for specific, legitimate purposes. Below is a breakdown of what data is used for and why.

  • Account Management: To verify your identity and keep your account secure.
  • Provided by: To process gameplay, deposits, and withdrawals.
  • Customer Support: To resolve your issues or complaints.
  • Fraud Prevention: To detect suspicious activity and protect your account.
  • Legal Obligations: To comply with licensing authority requirements.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Responsible Gaming: To identify signs of excessive gaming and take preventive action.

Marketing Communications: Mospely may send you promotional emails or messages — but only with your consent. You can unsubscribe at any time.

3

Who Your Data Is Shared With

Mospely never sells your data to third parties. However, in certain specific circumstances, limited information may be shared with trusted partners.

  • Payment Processors: Required information shared with bKash, Nagad, or banking partners to process transactions.
  • KYC Service Provider: Licensed verification providers for identity checks.
  • Game Software Provider: Session data required to run specific games.
  • Regulatory Authority: Licensing or law enforcement agencies due to legal obligations.

Every third-party partner is required to uphold the same data protection standards. Mospely ensures this through contractual agreements.

Warning: Mospely never shares your password or full payment card number with any third party. If anyone claims to be from Mospely and asks for this information, it is fraud.

4

Cookies & Tracking Policy

The Mospely website and app use cookies to personalize your experience and ensure platform functionality. A cookie is a small text file stored on your device.

Mospely uses the following types of cookies:

  • Essential Cookies: To maintain login sessions and ensure security — disabling these will prevent the site from functioning.
  • Performance Cookies: To analyze which pages are most visited, using fully anonymized data.
  • Functional Cookies: To remember your preferred language and settings.
  • Marketing Cookies: To show you relevant offers — you can turn these off at any time.

Cookies can be managed at any time through your browser settings. Please note that disabling essential cookies may affect certain features.

5

How Long Your Data Is Retained

Mospely does not retain your data longer than necessary. As a general rule, your data is kept for as long as your account remains active.

  • Transaction records may be retained for up to 5 years after account closure due to legal obligations.
  • KYC verification documents are generally retained for up to 7 years after account closure.
  • Customer service chat logs may be retained for up to 3 years.
  • Once you withdraw marketing consent, your email is immediately removed from our marketing list.

Data Deletion Request: You can contact the Mospely support team at any time to request deletion of your data. Unless there is a legal obligation to retain it, we will act on your request within 30 days.

6

Your Privacy Rights

Mospely complies with international data protection laws, ensuring you have the following rights.

👁️
Access

You can request to view the data we hold about you.

✏️
Correction

You may request corrections to any inaccurate or incomplete information.

🗑️
Deletion

You may request deletion of your data under certain conditions.

Objection to Processing

You may object to the processing of your data in certain circumstances.

📦
Portability

You can request your data in a readable, accessible format.

⏸️
Restrictions

You may request that data processing be restricted under special circumstances.

To exercise any of these rights, contact the Mospely support team. We will respond to your request within 30 days.

7

Children's Privacy

Mospely strictly does not provide services to anyone under the age of 18. Our platform is operated exclusively for adults.

If we become aware that a minor has registered or provided personal information, that account will be closed immediately and all associated data will be deleted.

A Note for Parents: It is your responsibility to ensure your children cannot create or access a Mospely account. The use of parental control software is strongly recommended.

8

Security Measures

Mospely uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

  • All data transmissions are secured with TLS 1.3 encryption.
  • Passwords are stored using bcrypt hashing — never stored in plain text.
  • Two-factor authentication (2FA) is optional but strongly recommended.
  • Suspicious logins or activity are automatically flagged and the account is locked.
  • 24/7 monitoring and firewall protection at our data centers.
  • Regular security audits and penetration testing are conducted.

Please note — no method of transmission over the internet can guarantee 100% security. Keeping your password safe and not sharing it with anyone is your own responsibility.

9

Changes to the Privacy Policy

Mospely may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

  • For significant changes, you will be notified via email or a platform notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Recommendation: Make it a habit to review this page regularly. Staying informed about how your data is used is your best protection.

10

Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the Mospely support team. We take every message seriously.

  • Email: [email protected]
  • Support hours: 7 days a week, 24 hours a day.
  • Privacy requests are typically responded to within 7 business days.

Final Note: Mospely's Privacy Policy is the foundation of trust between you and us. We are always committed to protecting your data. Enjoy Mospely with complete peace of mind.

Privacy Guaranteed — Get Started Now!

Your data is fully protected at Mospely. Register now and safely enjoy Live Casino, slots, and much more.

বাংলা